From opening an account to making a withdrawal — the fb ajee support team is here for you every step of the way. Find your topic below.
Choose a category and find a quick resolution
Registration, login, password reset, and profile updates.
18 articlesRules for depositing and withdrawing via Mobile Pay, Nagad, Rocket, and bank transfer.
22 articlesRules and guidelines for cricket, football, and casino betting.
31 articlesAndroid APK and iOS installation, updates, and technical troubleshooting.
15 articlesWelcome bonus, cashback, free bets & promotional offers.
12 ArticlesKYC verification, two-factor security, and account protection.
9 articlesVoucher code redemption, lottery tickets, and prize claims.
10 articlesLimit setting, self-exclusion & safe betting practices.
8 Articles
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For complex issues, send us an email. You'll receive a detailed response within 24 hours.
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Get every task done with ease, from start to finish
Visit the fb ajee site from any browser on your mobile or computer. Tap the "Register" button in the top right corner.
Enter your name, mobile number, email, and preferred password. Make sure all details are accurate — they'll be needed for verification later.
You'll receive an OTP on your mobile. Enter it in the designated field and confirm. If the code doesn't arrive, tap the "Resend" button.
Once registration is complete, you'll be taken straight to your dashboard. You can now make a deposit and start betting.
Log in to your fb ajee account. Tap the balance button at the top right and select "Deposit".
Choose your preferred method — Mobile Pay, Nagad, Rocket, or bank transfer. Minimum deposit amount is BDT 500.
Enter the amount you wish to deposit and tap "Next". Complete the payment to the number provided.
Submit the transaction ID received after payment to fb ajee. Your balance is usually credited within 5–10 minutes.
Go to the "Withdrawal" option from your dashboard. If KYC verification hasn't been completed, you'll need to do that first.
Select your preferred payment method and enter the amount. The minimum withdrawal is 1,000 BDT.
The funds will be sent to your registered number. To change it, update your details from Profile Settings.
Once everything looks good, tap "Confirm Withdrawal". Funds typically arrive within 5–15 minutes for Mobile Pay/Nagad.
Go to the "Bet" menu in the navigation. Select your preferred category — cricket, football, or casino.
Select the match you want to bet on. Browse the odds for Match Winner, Over/Under, or any other available market.
Clicking on your preferred odds will open the bet slip. Enter the amount you want to bet and see your potential winnings.
Tap "Place Bet" to confirm your bet. If you win, winnings will be automatically credited to your balance once the match ends.
Running into issues on any online platform is perfectly normal — forgetting a password, getting stuck on a deposit, or having trouble installing the app can happen to anyone. When it does, you need help fast. That's exactly why the fb ajee Help Center exists. This section has been built with the experiences and concerns of millions of Bangladeshi users in mind, so anyone can find solutions quickly and in their own language.
Getting started on fb ajee can feel a little unfamiliar at first. Some users get stuck filling out the registration form, others don't receive their OTP, and some forget their password the very first time they log in. The Help Center covers all these common issues in detail, with screenshots to guide you through each step. There's also a complete "Getting Started" guide for new users that walks you through everything — from registration all the way to placing your first bet.
Payment questions are the most common queries we receive at the Help Center. Whether it's which number to send money to via Mobile Pay, where to enter the transaction ID, or how long a deposit takes to reflect — it's all clearly answered here. Separate guides are also available for Nagad and Rocket. For withdrawals, you'll find detailed information on KYC requirements, required documents, and processing times.
There's a dedicated section for app users. It covers step-by-step instructions for enabling Unknown Sources on Android, adding fb ajee to your Home Screen via Safari on iPhone, and keeping the app up to date. If the app fails to load on an older phone or a slow connection, the Help Center has troubleshooting guidance for that too.
New bettors often have a lot of questions. What do odds mean? How do you fill out a bet slip? What's the difference between live betting and pre-match betting? All of this is explained in plain, easy-to-understand language. The guide also covers which bet types are most popular in cricket and how handicap betting works in football. New users who read the Help Center's betting guide will come away with a much clearer picture — and the confidence to place bets on their own.
Bonuses and promotions are among the most frequently asked topics in our Help Center. Details on the welcome bonus amount, eligibility conditions, and how to meet wagering requirements are all clearly explained. You'll also find full information on referral bonuses, weekly cashback, and loyalty points.
The fb ajee Help Center isn't just for solving problems — it's also a great learning resource for new users. New articles are added regularly and existing content is kept up to date. If you can't find what you're looking for, you can speak directly with the fb ajee support team via live chat. Team members communicate in Bangla and can usually resolve your issue within a few minutes.
Fb ajee's Help Center also has a dedicated section on responsible betting. You'll find guidance on how to set betting limits, how to activate self-exclusion, and what to do if betting becomes a problem. fb ajee believes the best betting experience is one that's enjoyable and responsible.
Answers to the most frequently asked questions