FB Ajee Privacy Policy

1. Introduction

Fb ajee ("we", "us") takes your privacy seriously. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure when you use fb ajee's website, mobile app, or any of our other services.

Please read this Privacy Policy in full before using fb ajee. By using the platform, you agree to this policy. This policy applies alongside our Terms & Conditions applicable together with.

In this Privacy Policy, "personal information" refers to any information that can be used to identify you, directly or indirectly — such as your name, mobile number, email address, IP address, and so on.

2. What Information We Collect

Fb ajee collects various types of information in order to deliver its services. A full breakdown is provided below:

We only collect information that is genuinely necessary to provide our services. Collecting excessive or unnecessary data goes against our policy.

3. How Your Information Is Used

Fb ajee uses the information it collects for the following purposes:

• To create and manage your account and complete identity verification (KYC).
• To process payments and ensure transaction security.
• To provide gaming services and process betting results.
• To provide customer support and technical assistance.
• To prevent fraud, money laundering, and illegal activity.
• To personalize your experience based on your preferences.
• To comply with applicable laws and regulatory requirements.
• To improve our services and develop new features (using anonymized data).

4. Data Sharing & Disclosure

Fb ajee does not generally share your personal information with third parties. However, sharing may occur in the following limited circumstances:

• Payment processors: Necessary information is shared with mobile banking services such as Mobile Pay, Nagad, and Rocket to complete transactions.
• Identity Verification Provider: With authorized verification agencies for the KYC process.
• Legal obligations: To relevant authorities as required by Bangladeshi law or court order.
• For security purposes: To government agencies investigating fraud or money laundering.

All third-party partners are bound by strict data protection agreements. They may only use your information for specified purposes and cannot share it with anyone else without our authorization.

5. Data Security Measures

Fb ajee follows industry-leading technology and practices to protect your data. Our security framework is outlined below:

6. Cookie Policy

Fb ajee uses cookies to enhance your experience. Cookies are small text files stored on your device.

• Essential cookies: These are required to maintain your login session and ensure security. Disabling them will prevent the service from functioning properly.
• Performance Cookies: Collects analytics data to understand which parts of the site are used most.
• Functional Cookies: Remembers your language preference and theme settings.
• Marketing Cookies: Used to show personalized promotions — you have the option to disable these.

7. How Long Your Data Is Retained

Fb ajee retains your data only for as long as necessary:

• Data for active accounts is retained for as long as the account remains open.
• Even after account closure, certain data may be retained for up to 5 years for legal and regulatory compliance.
• Transaction records are retained for 5–7 years in accordance with financial regulations.
• Marketing communication data is deleted as soon as you opt out.
• Support chat and email records are retained for up to 3 years.

Once the designated retention period ends, your data will be securely deleted or anonymized.

8. Your Data Rights

Every registered user on fb ajee has the following rights regarding their personal information:

• Right to Know: You may request to see what personal information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request the deletion of your data in certain circumstances.
• Right to Portability: You can export your data in a portable format.
• Right to Object: You can request to opt out of marketing communications at any time.
• Right to Restrict Processing: You may request that the processing of your data be restricted in certain circumstances.

9. Minor Protection

Fb ajee strictly prohibits anyone under 18 from registering or using the platform. We do not knowingly collect personal information from minors.

Age is verified at registration and reconfirmed during the KYC process. If an account holder is found to be under 18, the account will be immediately closed and all associated data deleted.

If a parent or guardian believes their minor child is using fb ajee, please contact our support team immediately.

10. International Data Transfers

Fb ajee is primarily operated from Bangladesh. However, certain technical infrastructure may be hosted on international cloud services.

Wherever data is transferred, we ensure that the destination country has adequate data protection laws in place, or that equivalent protections are guaranteed through contractual agreements.

11. Policy Changes

Fb ajee may update this Privacy Policy from time to time. For any significant changes, we will:

• We will update the "Last Updated" date at the top of the page.
• We will notify you via your registered email or SMS.
• We will display a notification on the platform.

Continued use of fb ajee after an updated policy is published will be considered your acceptance of the new terms. We recommend visiting this page regularly to stay informed.

12. Contact Us

For any privacy-related questions, concerns, or to exercise your rights, please get in touch with us:

• Email: support@fbajee.cash
• Help Center: Help Center page View
• Response time: Usually within 24–48 hours